Cancellation policy

CANCELLATION POLICY

How Your Membership Works

When you join The Word and Whimsy Post, you're charged on the day you sign up, and your first Post is the following month's mail. After that, your membership renews automatically on the 22nd of each month at $16 USD for US members or $18 USD for international members, plus any applicable taxes, until you cancel.

How to Cancel

You can cancel anytime from your account, or by emailing hello@thewordandwhimsypost.com 

To avoid being charged for the next month, please cancel before the 22nd. If you cancel on or after the 22nd, that month's renewal has already processed and your Post will still be mailed to you.

Failed Payments

If a renewal payment doesn't go through, we'll automatically try again over the following week and email you so you can update your payment method. If payment still can't be collected after the final attempt, that month's Post will be skipped and won't be mailed. Your membership stays active, and your next renewal will be charged on the 22nd of the following month as usual.

Price Changes

If your membership price ever changes, we'll email you before your next renewal so you can decide whether to continue.

Refunds

Memberships are nonrefundable once charged, and we don't offer partial refunds. Please see our Refund Policy for details on damaged or lost mail.

Gift Subscriptions

Three month gift subscriptions are prepaid and end after the third month. They do not renew automatically.